Privacy policy

Phygtl, Inc. Privacy Policy

This Privacy Policy (“Policy”) explains how Phygtl, Inc. (“Phygtl,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards personal information in connection with our products and services, including the Vyry App and the Vyry Discord Bot (together, the “Services”).

We are committed to protecting your privacy and handling your personal information responsibly, transparently, and in accordance with applicable data protection laws. By using the Services, you acknowledge that you have read and understood this Policy.

 
1. Scope of This Policy

1.1 This Policy applies to all users of the Services, including account holders, visitors, and community participants.

1.2 This Policy does not apply to third-party services, such as Discord, even if you access them through our Services. Your use of third-party platforms remains subject to their terms and privacy policies.

 
2. Information We Collect

We collect different types of personal information depending on how you interact with the Services.

2.1 Information You Provide Directly
Account Information: username, password, date of birth, email address, and parental contact information (if applicable).
Profile Information: optional information such as display name, avatar, or other identifiers you choose to share.
Communications: when you contact us for support, submit feedback, or participate in community interactions, we may collect the content of your communications and related metadata.
User Content: contributions you make through the Services (e.g., posts, interactive stories, community creations).
2.2 Information We Collect Automatically
Device Data: IP address, device identifiers, operating system, browser type, app version, language settings, and system logs.
Usage Data: activity within the Vyry App, engagement with the Vyry Discord Bot, interactions with other users, error logs, and performance metrics.
Cookies and Tracking Technologies: information collected through cookies, beacons, and similar tools to authenticate sessions, remember preferences, and analyze performance.
2.3 Information from Third Parties
If you access the Services through Discord, we may receive limited account or usage information from Discord in accordance with their policies and your settings.

 
3. How We Use Information

We use the personal information we collect for purposes including:

Providing Services: to create and manage accounts, enable interactive experiences, and deliver requested features.
Safety and Security: to detect, investigate, and prevent fraud, abuse, harmful conduct, or violations of our Terms of Service.
Improving Services: to analyze performance, diagnose technical issues, and develop new features.
Personalization: to tailor your experience and provide relevant content.
Communication: to send notices about account activity, policy updates, or responses to your requests.
Legal Compliance: to comply with laws, regulations, or lawful requests by authorities.
We do not sell your personal information.

 
4. Sharing and Disclosure of Information

We may share personal information only as described below:

4.1 With Service Providers: We engage trusted vendors to provide hosting, analytics, security, and customer support services. These providers process data only on our behalf and subject to confidentiality obligations.

4.2 With Third-Party Platforms: When you use the Vyry Discord Bot, certain technical interactions are shared with Discord as part of the integration.

4.3 For Legal and Safety Reasons: We may disclose information if we believe in good faith that it is necessary to:

Comply with applicable law, regulation, or legal process.
Protect the rights, property, or safety of Phygtl, our users, or the public.
Detect, prevent, or address misuse, fraud, or security incidents.
4.4 Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of the business transaction.

4.5 Aggregated or De-Identified Data: We may share aggregated, anonymized information that cannot reasonably be used to identify you.

 
5. Children’s Privacy

5.1 Minimum Age: Our Services are not directed to children under the age of 13 (or the minimum digital consent age in your jurisdiction) without verified parental consent.

5.2 Parental Rights: Parents and legal guardians may review, update, or delete their child’s personal information by contacting us.

5.3 Compliance: We comply with applicable children’s privacy laws, including the U.S. Children’s Online Privacy Protection Act (COPPA).

 
6. Cookies and Similar Technologies

6.1 We use cookies and related tools to authenticate users, maintain security, remember settings, and analyze usage trends.

6.2 Where required by law, we will request your consent before using non-essential cookies.

6.3 You may disable cookies through your browser or device settings, but some features of the Services may not function properly.

 
7. Data Security

7.1 We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

7.2 Despite our efforts, no system or transmission of data can be guaranteed to be 100% secure. You use the Services at your own risk.

 
8. Data Retention

8.1 We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, to comply with our legal obligations, to resolve disputes, and to enforce agreements.

8.2 Once retention is no longer required, we will securely delete or de-identify personal information, subject to technical limitations and backup systems.

 
9. International Transfers

9.1 Phygtl is based in the United States. By using the Services, you understand that your information may be transferred to, stored in, and processed in countries where privacy protections may not be equivalent to those in your jurisdiction.

9.2 Where legally required, we implement safeguards such as standard contractual clauses or other lawful mechanisms for international transfers.

 
10. Your Rights and Choices

Depending on your jurisdiction, you may have rights under applicable data protection laws, including to:

Access the personal information we hold about you.
Request correction or deletion of your personal information.
Object to or restrict our processing of your information.
Request portability of your information.
Withdraw consent where processing is based on consent.
To exercise these rights, contact us using the details below. We may require verification of identity before fulfilling requests.

 
11. Updates to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice (for example, by posting in-app or via email). Continued use of the Services after updates take effect constitutes acceptance of the revised Policy.

 
12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Phygtl, Inc.
[email protected]

Palo Alto, CA, USA.